Refund policy
Returns & Refunds
Because coffee is a consumable food product, we do not accept returns or exchanges on coffee products.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at ficklecoffee@gmail.com with your order number and, when applicable, photos of the issue. We’ll review the order and work with you to provide an appropriate replacement or refund.
Orders that have already been shipped cannot be canceled. Refunds or replacements are handled on a case-by-case basis.
This policy does not limit any rights you may have under applicable law.